Stephana Johnson, Model 4 Business, C4 Mastery, Your Center Stage®, Yogilachi®, PILOT Your Way®, Find Joy Beyond Trauma, Powerhouse Leaders, SPC. (Powerhouse Leaders, SPC we, our or us) appreciates the importance of protecting your personal information and recognizes the trust placed in us when you supply your personal information to us. Powerhouse Leaders, SPC will control the collection, security, quality, use and disclosure of personal information in accordance with the Privacy Act 1988 (Privacy Act).
Definition of personal information
The expression ‘personal information’ is defined in the Privacy Acts as information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
Collection and use of personal information
The kinds of personal information that we collect and hold about you depends on the transactions you undertake with us. The kinds of information that we collect and hold may include: name contact details (i.e. contact address(es), contact number(s), email address) date of birth gender Health and fitness data collected by us during the course of your coaching and any other details provided to us by yourself other information relevant to the services provided by Powerhouse Leaders, SPC that may be of interest to assist you further your health and fitness journey Typical situations when Powerhouse Leaders, SPC will collect personal information from you, is if you: apply to join Powerhouse Leaders, SPC as a client or submit an employment application subscribe to our newsletters, magazines or other publications register or renew through the website register for an event purchase a product use our website or mobile app
How Powerhouse Leaders, SPC collects personal information
As far as possible, Powerhouse Leaders, SPC will collect your personal information directly from you unless it is unreasonable or impracticable to do so. If Powerhouse Leaders, SPC collects information about you from someone else, Powerhouse Leaders, SPC will, whenever reasonably possible, make you aware that Powerhouse Leaders, SPC has done this and circumstances of that collection.
In particular, Powerhouse Leaders, SPC will collect personal information about you in the following circumstances: Collection from third parties: Powerhouse Leaders, SPC will collect personal information from external service provider to whom Powerhouse Leaders, SPC has contracted out for specific purposes. Powerhouse Leaders, SPC will also collect personal information from third parties who offer products and services to Powerhouse Leaders, SPC clients. Powerhouse Leaders, SPC will also collect personal information for handling complaints and disciplinary proceedings about members or employees.
If you obtain services from third parties in conjunction with membership or registration with Powerhouse Leaders, SPC, the third parties may provide personal information such as the general nature of the work and costs, as far as it is permitted by law.
Collection from use of website or mobile app
If you use our website or mobile app, we may utilize ‘cookies’ and any other technologies, which enable us to monitor traffic patterns and to serve you more efficiently if you revisit our website / mobile app. A cookie or similar technology does not identify you personally but may identify your internet service provider, computer or mobile device. You can set your browser or mobile device to notify you when you receive a cookie or web beacon and this will provide you with an opportunity to either accept or reject it in each instance.
Generally, the purpose of collection and holding personal information, and the minimum information you need to provide, will be conveyed to you at the time of collection. If we collect sensitive information about you, we will only do so with your consent, unless consent is not required by law. Sensitive information is defined in the Privacy Act and includes information about your membership in a professional association such as Powerhouse Leaders, SPC, health information and race origin.
You do not need to identify yourself when you deal with us (e.g. enquiring about membership or registration) but we can only provide information to those individuals who identify themselves (e.g. providing fitness services). However, if you choose not to provide the personal information requested, we may not be able to provide you with the information or products/services you require.
Unsolicited personal information
If we could not have collected the personal information had we solicited it, we will destroy the information or ensure it is de-identified as soon as practicable.
Purpose of collection, storage, use and disclosure of personal information
The purposes of collecting, storing, using and disclosing your personal information may be to: verify your identity fulfill our functions as a holistic health and fitness provider provide the products and services you have requested administer and manage service offerings, including charging, billing and collecting debts research and development of Powerhouse Leaders, SPC’s products and services maintain client records gain an understanding of your information and communication needs to provide you with a better service provide access to information about current and future services and benefits conduct research surveys and consultation to identify and analyze the ongoing needs of members provide Powerhouse Leaders, SPC partners with information so that they may contact you in relation to their products and services handle complaints about members or employees/contractors tell you about products and services that may be of interest to you
Disclosure of personal information to third parties
In addition for the direct marketing purposes referred to above, we may disclose your personal information to third parties, which may include: external service providers to whom we have contracted out functions, such as printers, mailing houses, advertising agencies, but only for the purpose of providing the service we have contracted our business partners that provide products and/or services to our members and/or registrants government and regulatory authorities and other organizations, as required or authorized by law, our professional advisors, our related companies, other professional bodies In these situations, Powerhouse Leaders, SPC prohibits the third party contractors from using personal information about you except for the specific purpose for which Powerhouse Leaders, SPC supply it. We will not disclose your personal information to business partners as described in this section above, if you advise us that you do not wish us to. Please refer to our contact details set out below. Other than the above, Powerhouse Leaders, SPC will not disclose your personal information without your consent unless disclosure is either necessary to lessen or prevent a serious threat to the life, health or safety, authorized or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity or serious misconduct.
How Powerhouse Leaders, SPC holds personal information
Once we have collected personal information from you, Powerhouse Leaders, SPC transfers data to our servers in the [United States of America] for storage and processing. You consent to that transfer. As the Register and Directories are publicly available online, it can be viewed on the internet unless you have told us that you do not want your information to appear in the online Register and Directories. Please also refer to our policy on data quality and security below.
Data Quality We take all reasonable precautions to ensure that personal information about you collected by us is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. We require that you: let us know if there are any errors in your personal information; and keep us up-to-date with changes to your information.
Data security We will take reasonable steps to ensure that your personal information is protected from misuse, loss and from unauthorized access, modification or disclosure. If we no longer need your personal information for any purpose for which the information may be used or disclosed or required by law, we will take reasonable steps to destroy the information or ensure that the information is de-identified.
Access and correction of personal information You can request access to, or ask us to correct, personal information about you that we hold by making a request in writing to Powerhouse Leaders, SPC. We will respond to your request within a reasonable period after the request is made. Clients and registrants can access and update their contact details and profiles by logging in to our website.
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